Home Insurance Repairs - Disaster Management

Over the last 25 years EBL Group have been carrying out Insurance Work there has been occasions where the Insurance Companies have asked for our assistance to travel out of our nominated postcodes which we can easily do and to other parts of the country in their and their customers hour of need when there has been a major flood or horrendous storm conditions EBL have the expertise to deal not only with the Construction side of the damage but also EBL Group have the experience in dealing with valued customers who have had to move out of their homes because of the peril.

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EBL Group understand and work alongside distressed customers all week long we have the expertise that most builders just do not have.

EBL Group understand how stressful having work done in your property can be, even when it something that the customer wants ie new bathroom or kitchen, so when having work carried out because of an Insurance peril it can be even more stressful that is why we at EBL have fully trained CSCS skilled workforce, administration staff and Managers are all fully trained with Customer Relation Skills - EBL realise how important customer relations are they are as important as getting the job done correctly therefore EBL have heavily invested in Customer Relations and have Customer Liaison Officers on hand to work side by side with the customer on larger claims for an all over smoother running of the work.

Floods

With our exception reputation for carrying out Insurance related repairs and the best nominated contractors for many Insurance Companies in our region for outstanding workmanship in a controlled time, we where asked to travel and carry out flood repairs up in Carlisle for the HBOS GI when a months rain fell in 24 hours leaving Carlisle completely cut off and severe gales 128 mph winds cut off power to the properties. We got 20 families back in their homes within a very short amount of time and fuss to a very high standard.

Storms

When the country is under the stress and our properties are under duress from the storm damage that these severe storms cause, our Roofing Division can support us when these storm conditions kick in and we can offer this service to our Insurance Company all in house, no need to sub-contract in times of need as we have the experts already employed by us to carry out repairs.

Lightening

EBL Group have managed to rescue many families over the years from falling tress damage and the destruction to your house that they can cause. As all our Tradesmen are in house not sub contracted we can have someone there in an hour to assist in removal and re-instate as quickly as possible.

Fires

Fortunately these days the common chip pan fires are nearly a thing of the past, however when there has been the misfortune for a family to have a fire in their home, EBL Group can respond rapidly from the cleaning of the smoke damage and the removal of debris to the re-instatement, EBL have also worked for many Council Housed Properties under their Insurance whereby the property has been ravaged with fire to a speedily re-instatement.